Change of Address

CHANGE OF ADDRESS

The traditional “Delivery Management” process is set for a dramatic and disruptive change as new “Cloud of Things” technologies start to appear. “Proof of Delivery” and “Confirmation of Delivery” business process models will be undergoing a substantive change. The picture above shows the very first ever “Address Beacon” fitted and working on the front door of my house.  

The enabling technology is Bluetooth 4.0 Smart (also known as BLE or Bluetooth low energy) bidirectional radio. BLE beacons operate at 2.5GHz and using a standard coin battery can stay powered up for over a year.  BLE is now standard on all new Android and Apple tablets and smart phones and the Bluetooth Smart interface is being built in to a whole range of wearable tech and personal area networks.  BLE also connects smart watches and Google Glass augmented reality eyewear

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I am currently using Estimote Beacons for my experimentation.  This beacon incorporates a powerful 32-bit ARM® Cortex M0 CPU with 256kB flash memory, an accelerometer and a 2.4 GHz Bluetooth 4.0 Smart radio. The Beacon transmits regularly and the signal can be picked up by any smartphone or tablet within 70m range - unlike old-style Bluetooth there is no need for any pairing.  A function called Received Signal Strength Indication (RSSI) allows the range from the Beacon to the Tablet to be calculated

So thats the technical part - but what would the Customer / Delivery Driver experience feel like ?   About 70m from the delivery point the Drivers device would register the “Address Beacon” and receive contextual information from the Cloud about how and where to make the delivery.  Google Street View could be used to guide the delivery driver to the exact delivery point required by the customer.  As the distance to the exact delivery point reduces more accurate instructions can be provided.  

At the point of delivery a “Delivery Token” can be passed from the recipient to the carrier to confirm that the delivery has actually taken place + <date and time> and any other contextual information.  The Token that I am currently using for my “Address Beacon” is “139 PE29 !XY” which is the exact delivery postcode of my house but this is completely configurable.

Trying to draw a signature on a “brick” carefully balanced on top of the parcel whilst holding a struggling terrier in your other arm should become a thing of the past. Most so called signatures that are obtained are completely unreadable

We are very familiar with the concept of time triggering events Everybody understands  Alarm Clocks and how they function.  You now have location triggered events which kick-off particular actions when you are at a particular location.  This is built into Google Now and could be activated by beacons as well as GPS. Imagine “When you are at 21 High Street”  > “ring the bell and collect a package” or > “Take a Meter Reading”. Incorporation of “Parcel Delivery” as a subprocess of a Customers Higher Level Business processes is now very much a reality and Beacon and contextual information can now easily be integrated to augment business process management.   I know of Apps with this specific functionality.

I believe that new “Cloud of Things” concepts will not just completely revolutionise postal and express delivery markets but will also be critical to the adoption of Omni-Channel eCommerce.  In fact the first major and visible take up of Beacons will be in High Street retail. Imagine the following scenario.  

You are in town looking to buy a new pair of work shoes.  The BLE on your phone alerts you that there is an appropriate shoe shop 70m down the street.  As you enter the shop the BLE detects a change in RSSI and your phone displays an internal schematic of the store and how to find the “Gentleman’s Business Shoes” section.  As you arrive at the specific display stand - the context works out that you are looking for Black-Brogues, wide fitting, size 9.5 - in fact exactly the same as you bought the last time.   Using the Beacon context the store sends a message to your phone screen.  They have the exact shoes you are looking for on the stand and would like to offer you a 10% loyalty discount plus another 5% discount if you pay for the shoes using Google Wallet on your device.  Press the accept button - job done !

When I receive the first delivery using my “Address Beacon” at No 139 I will write a blog article about the successful carrier.  Who will pick up this challenge ?

Written by Richard Wishart

Business Systems Architecture

Delivery Management Ltd

richard.wishart@del-mgt.com

303 Sqn

No 303 Polish Squadron RAF 

No. 303 ("Kościuszko") Polish Fighter Squadron (Polish: 303 Dywizjon Myśliwski "Warszawski im. Tadeusza Kościuszki") was one of 16 Polish squadrons in the Royal Air Force (RAF) during the Second World War. It was the highest scoring RAF squadron of the Battle of Britain.^[1][2][3]

The squadron was named after the Polish and United States hero General Tadeusz Kościuszko, and the eponymous Polish 7th Air Escadrille founded by Merian C. Cooper, that served Poland in the 1919–1921Polish-Soviet War. No. 303 was formed in July 1940 in Blackpool, Britain ^[4] before deployment to RAF Northolt on the 2nd of August as part of an agreement between the Polish Government in Exile and the United Kingdom. It had a distinguished combat record and was disbanded in December 1946.

My wife's late grandfather Wg Cdr B R Grant was an RAF Engineering Officer during the war and had some association with no 303 Squadron during the war.  I discovered a treasure trove of 303 Sqn photographs when Władysław Raczkiewicz the President of the Polish Government in Exile visited the Squadron and was introduced to my wife's grandfather.  I would like to know what my wife's grandfather's association was with this famous squadron.

here are some of the pictures:

Edison Bell Way

EDISON BELL WAY

The arrival in Huntingdon, in 1924, of the Edison Bell Company caused a major stir in the town. It was not just the huge boilers that had to be dragged from the railway to the factory in Ermine Street but the fact that Huntingdon had just acquired its first light engineering works. Edison Bell's managing director James Hough saw Huntingdon as a perfect place to expand his business of making Gramophone records.

Hough was a good businessman and had made his money by buying up Edison Bell's American Patents and creating his own works in London. In Huntingdon he quickly built up a large workforce of some 300 people who were engaged in pressing records of popular songs and the company expanded into the manufacture of gramophones and radios. This highly skilled workforce became vital to the war effort during the 2nd World War when every aircraft flying from our airfields had to be fitted with reliable radios which were often repaired in Huntingdon's workshops.

After just four years the factory was razed to the ground by fire, but it was rebuilt and survived until the mid 1930's when the record making business was absorbed by Decca Records. Eventually the site was acquired by The Silent Channel Company in the early 1960's and it is now the link road bearing the Edison Bell name

Thanks to 

Richard Meredith

Huntingdon and Godmanchester Civic Society

Who wrote the piece for About Town Issue 64

I wonder whether this first manufacturing company spawned the famous Advanced Composite and Audio companies that Huntingdon became renowned for many years later.  I suspect there might even be a link to the aviation manufacturing business established on Portholme

#HBN #HMA #Huntingdon

Maersk Story

Social Media: The coming Revolution in B2B

Jonathan Wichmann with the Maersk Story

If you think Social Media is all about posting on Facebook and Twitter you’re wrong. The real value is what comes afterwards. It’s about becoming a social business with a more digitally adept organisation and better, more efficient and effective touch points.

The full extent of the potential benefits of Social Media in trade and commerce is only now being realised. Over the next few years it will transform the way we do business.

Michael Chui the driving force behind the recent social media study published by McKinsey makes it clear that social media can no longer be ignored:

“It will be detrimental for companies that are unable to adept and exploit the social technologies and the associated optimisation opportunities. This may not happen this year or next but it will not be long. If you do not do it your competitors will and then, sooner or later, you will be out performed.”

Maersk, the container shipping company, recognised the importance and led by their Head of Social Media Jonathan Wichmann transformed the company into an acknowledged leader in the use of Social Platforms. The achievements of the programme are recognised worldwide and both Harvard and MIT have produced case studies for their syllabus.

On the 10th June Jonathan, now with Orca Social, will be in Cambridge to present the Maersk story at the Making Social Media work for your Business Event (Link) to be staged by Cambridgeshire Chamber & UKTI at the Moller Centre. He will give an account of the Maersk journey, explain his views on the right way to deploy Social Media and predict where current trends are leading.

Maersk may be a huge business but the lessons to be learnt from their trail blazing activities in the application of social technologies are as relevant to Micro business as they are to a Multinationals. All of us involved or having the ambition to be involved in shaping business strategy need to attend this symposium.

To book for this event:

http://www.cambridgeshirechamber.co.uk/newsevent.php?newseventid=1474&ct=on

Click link below or scan QR code below to read the fascinating social media story of the Whale

http://goo.gl/1ZpbrE 

#Socialmedia
#Maersk
#Cambridge

Innovation for the Bottom Line

           

Innovation for the Bottom line

- building on our local strengths in advanced manufacturing

Huntingdonshire Manufacturers Association (HMA) would like to invite you to their innovation event at 0930 on 21st May 2014 at the brand new Alconbury Weald Enterprise Zone Incubator.  The objective is to feature business, technology and market innovation relevant to local high value manufacturing.

Business Innovation
Mike Ashmead CEO Encocam / Cellbond
Technology Innovation

Alan Cousins IfM Cambridge University
Materials Innovation Michael de Volder IfM Cambridge University
Workflow Innovation Mike Scorah  CEO Starfish CI

Overseas Market Innovation Martin Keepfer  UKTI

Huntingdonshire Regional College students will be providing a live 3D printing demonstration during the event. There will also be bookable 1:1 advice surgeries with afterwards. Please book your free place at the event on https://hmainnovationforthebottomline.eventbrite.com or contact Louise Lee on Louise@saundersandlee.com or +442033555389 Numbers will be limited to 70 attendees - so book early

         

www.huntingdonshiremanufacturersassociation.com

Advanced Composites

ADVANCED COMPOSITES

I have always been interested in Advanced Composites - prompted initially by studying Materials Science at Edinburgh University and working as an aero systems engineer in the RAF.  My recent work in RFID and Wireless Sensor Networks has given me some some really interesting insights into next generation printed electronics. 

Carbon Nanotubes, Graphene and Exotic new lightweight materials have combined to create some really interesting opportunities.  High strength,  high temperature, super conductive and feather weight makes advanced composites a really fascinating field of interest

I have just started up an Advanced Composite Linkedin Group and plan to link with the cluster of Advanced Composites companies around Huntingdon and the Cambridge University IfM to see whether we can generate some collaborative opportunities

#composites #Cambridge #materials

Smart Assistant

SMART ASSISTANT

ALKO » Lawn mower advisor	Viking-Direct » Shredder advisor
ASDA » Bike advisor	Ebay.de » Fridge advisor

Saw a very simple but very clever tool at the Internet Retail Exhibition at the NEC last week.  A website concept that intelligently helps you through the eCommerce buying process.

Joanna Ledesma j.ledesma@smartassistant.com sent me these examples after the event.

What do you think ?